Please make sure RD Service is properly installed on Android phone or Windows machine. If you are getting error message, "Device registration failed" on your Android phone or Windows machine while connecting the Morpho fingerprint device. However in case of any more help or clarification, please contact New Toll number or write us on with your contact details and order details.The RD support team will revert you accordingly. RD Service subscription Payment is successfully deducted from your account and provided device serial number for whitelisting is correct then please wait for 4-8 hours for auto activation of device. If it is different then please purchase RD service with correct device serial number. In this case, you can cross verify the whitelisted device serial number received through invoice to your registered email ID and the device serial number printed on the back side of the device. Device serial number provided for whitelisting is different with actual serial number of device in use. 
This error usually comes in following scenarios. If you are getting error "Enter one time Token" or "Enter Activation Code" after purchase of RD service online subscription?. Aadhaar project is for resident of India and should be use while residing in India only. Can RD Service be used outside India for authentication?. The Morpho 1300 is currently certified for L0. Is the Morpho devices certified for Level 0 or Level 1?. For any other device (Secugen/Startek/Mantra/Cogent) RD service, please contact their respective support center. Morpho RD Service support only Morpho MSO E Series (MSO1300E2, MSO1300E3) finger print devices. 
What all devices do Morpho RD Service support?.
The Morpho 1300 series is certified as a Registered Device.Which biometric device models are certified as a Registered Device?.
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